Client Overview
Boston Children’s Hospital, the #1 pediatric hospital in the U.S., sought to reduce manual testing, accelerate regression cycles, and modernize its QA methodology across a complex multi-EMR ecosystem.
At a glance
Client challenges
- Manual regression testing required several days per release
- Limited test coverage across critical applications
- Inconsistent QA processes and procedures
- Test data reliability issues caused by frequent updates in Epic and Cerner environments
Business Values
- Automated 22 mission-critical healthcare applications
- Reduced manual testing by over 90%
- Freed business teams to focus on clinical and operational tasks
- Built scalable QA processes to support Dev and QA team growth
Boston Children’s Hospital
Objectives
Our client was looking for a QA partner who could help with testing a complex multi-EMR environment by reducing regression and integration cycles. Improve efficiency and effectiveness of QA processes and procedures. Reduce pressure on internal business teams to conduct testing. The hospital required a QA partner capable of testing a complex multi-EMR healthcare environment, reducing regression and integration cycles, and implementing a short- and long-term QA roadmap to ensure consistent, secure validation of sensitive patient data.
Services & solutions
Solutions
CelticQA supported BCH’s strategic IT initiatives by providing the following qa automation services and solutions:
- Epic thick client data creation for patients, admissions, and appointments to support integrated testing across downstream systems (Epic)
- Patient data validation in the Epic MyChart portal
- Clinical data validation in the Cerner HealtheLife patient portal (Cerner)
- Cross-device manual testing of hybrid patient portals using BrowserStack
- Implemented a healthcare automation framework using Ranorex
- Automated high-priority regression test cases
- Built test cases to validate hospital PC builds, security patches, and Windows updates
- Led full regression testing for change-impact validation
- Established automation qualification criteria for long-term maintenance
- Developed a short-term and long-term QA Roadmap
Boston Children’s Hospital
Results
- CelticQA successfully implemented a qa automation framework for 22 applications and reduced manual testing efforts for the client’s business teams too practically nil.
- BCH now has automated regression testing coverage on 22 of the high priority applications that allows them to complete regression testing on these applications in 1 hour versus the days it used to take their team. This is a +90% reduction in regression test cycle times.
- Overnight remote job execution (regression testing suite), results are published automatically to the issue tracking/test management software - Xray.
- CelticQA’s IQS™ frameworks allows BCH to identify defects earlier, reduces the manual effort on their team, measures Quality better through consistent status reporting and KPI tracking while increasing productivity and QA efficiencies.
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