The client was implementing claims entry application for a new client. Phase 1 was delivered by the client and they identified some opportunities for improvement. The client brought CelticQA in on Phase 2 and the project was delivered successfully on time, within budget and with Zero critical defects.

Key Results

  • Worked with business SME’s to develop detailed business requirements
  • Worked with client to estimate realistic QA durations / tasks for project plan
  • Lead QA efforts including management of all QA resources (including client resources)
  • Implemented a repeatable / consistent QA process that was used in an iterative development model
  • Provided skilled and knowledgeable resources as needed
  • Effectively used available test tools for test management and defect tracking (Team Foundation server)
  • Executed triple the number of test cases in Phase 2 than were executed in Phase 1 in the same timeframe
  • Implemented the project on time; within budget; and with ‘NO’ critical or major issue

CelticQA Solution

  • Assessed what went wrong with Phase 1
  • Developed QA Strategy / Test Plans for Phase 2
  • Implemented QA process, including the use of test tools
  • Trained existing QA resources on new QA process and tools
  • Augmented existing QA staff with CTE resources to conduct testing
  • Managed the QA component of the project
  • Introduced weekly QA Status Reporting
  • “CelticQA started working with Prometric in 2017.  Since then they have implemented several quality process changes that have improved the way in which Prometric delivers our Agile QC.  CelticQA helped improve team communication, project reporting and reducing the time to deliver sprint tasks”.

    Keith walsh
    Qc manager